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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Viva Maya By Wyndham, A Trademark All Inclusive Resort is a 4-star beachfront hotel featuring 339 colonial-style rooms with private balconies and ocean views. The family-friendly resort offers an extensive array of all-inclusive dining options, activities, and live entertainment.

Rooms & Amenities

Each guest room at Viva Maya By Wyndham features modern amenities including a flat-screen TV, air conditioning, complimentary minibars, and private balconies or terraces. The resort offers easy access to the beach, equipped with a variety of water sports and an ocean-view pool for relaxation.

Dining Options

Dining options include five on-site restaurants, offering a variety of international cuisines such as Mediterranean at Portofina and traditional Mayan dishes at Xul Ha. Meals and beverages are included, with theme nights and snack bars providing additional variety.

Leisure & Activities

Guests can participate in numerous activities including tennis, beach volleyball, and water sports. Younger guests are catered to with programs at the Kids' Club and nightly events such as the mini disco. Additionally, there are shows scheduled throughout the day and evening.

Services & Local Area

Viva Maya By Wyndham is conveniently located near shopping venues such as Quinta Avenida. The property also provides various local transportation options, including bus services to local attractions and the nearby ADO Tourist Terminal. Playa del Carmen airport is just 5 km away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Accessible Room One Queen Bed Non-Smoking
Max:
2 persons
36 m² 
Bed options:
1 King-size bed
Air conditioning
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Deluxe Queen Room Two Queen Beds Non-Smoking
Max:
2 persons
40 m² 
Bed options:
2 King Size Beds
Air conditioning
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Superior Garden King Room Non-Smoking
Max:
2 persons
36 m² 
Bed options:
1 King-size bed
Air conditioning
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Playa del Carmen 2.7 km
Airports
Aeropuerto de Playa del Carmen (PCM) 2.8 km
Cancun (CUN) 59.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Darts
  • Table tennis
  • Archery
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Terrace
  • Garden furniture
  • Ironing facilities

Media

  • Flat-screen TV
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Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
Map view
Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
450 m
Restaurants
Les Crepes de Paris
3.2 km
Avenida Paseo Xaman-Ha 25 Playacar Center

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.8
7.8/10 based on 279 reviews
Jacob
United Kingdom, February  2025
7.4/10

I had a wonderful time at this resort! It's a smaller, charming getaway with a beautiful beach and good, home-style food. While the room was spacious and clean, it could've been quieter as there were a few disturbances. The selling presentations were a bit annoying, but overall, it was a relaxing stay with friendly locals around.

Rooms
7.0
The rooms were spacious, clean, and comfortable, but we experienced some noise disturbances with staff checking in too early.
Service
7.0
Most staff were accommodating and friendly. However, I felt pressured during the timeshare presentation, which dampened the experience a bit.
Location
8.0
The location is good with lots of local flavor, though it was a bit away from the busy tourist areas. The beach was stunning.
Dining
7.0
Food was solid with Mexican home-style cooking, though breakfast could be better. The fries at the beach restaurant were unexpectedly amazing!
Facilities
8.0
The facilities were decent, with a lovely beach area and pools. Noticing a lot of beach vendors was a bit overwhelming.
Jayden
United Kingdom, December  2024
8.4/10

This resort truly captivated me with its beautiful tropical surroundings and welcoming atmosphere. The al la carte dining options were a highlight, but the buffet could have offered more variety. The rooms were always clean, and the staff went above and beyond to ensure we had a memorable stay. However, the bar service could be improved during peak times. Overall, I felt it was a great value for a fun and engaging vacation!

Rooms
8.0
The rooms were incredibly clean and featured adorable towel animals, although they felt a bit dated.
Service
10.0
The service was impressive, with the staff consistently friendly and eager to ensure our needs were met.
Location
9.0
The location was fantastic, nestled in a gated community and just a short walk from Playa Del Carmen center.
Dining
7.0
Dining was very good overall, with the Mexican al la carte being a standout, but the buffet lacked variety.
Facilities
8.0
The facilities were enjoyable with well-maintained pools and a beautiful beach, though the bar service was limited during busy times.
Sophia
United Kingdom, December  2024
6.4/10

We had a mixed experience at the hotel. On one hand, the clean and spacious rooms were a plus, and the location was absolutely stunning, especially with the diverse wildlife around. However, the dining options were limited in variety, and the pool situation for families was quite disappointing. Overall, it was decent but could definitely improve in terms of kid-friendliness and dining variety.

Rooms
7.0
The rooms were spacious and cleaned thoroughly each day. However, there was not much storage space for our belongings, which was a bit inconvenient.
Service
6.0
The staff was generally very friendly and helpful, especially the concierge. However, there were some issues with customer service regarding transportation that left a lot to be desired.
Location
8.0
The location was perfect, amazing wildlife, but the beach had some seaweed which wasn't ideal. Plus, many smokers around made it a bit uncomfortable at times.
Dining
6.0
The food was good overall, especially at the Mexican restaurant, but after a week, the lack of variety became quite apparent and some dining venues were disappointingly hot as they weren't air-conditioned.
Facilities
5.0
The facilities included a nice pool area, but unfortunately, it wasn't very kid-friendly as the main pool was closed during our visit.
Liam
United Kingdom, December  2024
6.2/10

My stay at the resort had its ups and downs. The staff were genuinely friendly, and I appreciated the cleanliness throughout the resort. However, the room issues and the dining experience could definitely use improvements. Reservations for the a la carte restaurants were a hassle, as many were already fully booked by the time I could get to them. Overall, it wasn't quite the experience I hoped for.

Rooms
6.0
The rooms were in need of some maintenance, with outdated decor, plumbing issues, and limited storage for belongings. However, they were kept clean.
Service
7.0
Most of the staff were friendly and eager to help, but check-in was frustratingly slow and some receptionists lacked training.
Location
7.0
The location was decent, close to the beach, but there was a significant issue with seaweed on the shore, which detracted from the experience.
Dining
5.0
Dining was hit or miss. While there were some good options at the Mediterranean and Mexican restaurants, the lack of air conditioning made it uncomfortable during hotter hours, and it was tough to secure reservations.
Facilities
6.0
Facilities were average with some amenities missing, like no room service and charges for the safe. The pool area was enjoyable, though.
Nicholas
United Kingdom, October  2024
7.0/10

My stay at the resort offered a mixed bag of experiences. The beach was absolutely stunning, and I found the staff to be incredibly attentive and friendly. The buildings and rooms, however, felt outdated and could use a good refresh. Dining options were not at the level I expected, and while the price was reasonable, the overall experience left some room for improvement.

Rooms
6.0
The rooms were clean and comfortable, but they definitely need renovation. They don't quite match up to more modern hotels.
Service
9.0
The service was fantastic, with friendly and attentive staff who made sure all our needs were met. A special shoutout to William from the main buffet for his dedication.
Location
8.0
The location was great, just a short walk to a beautiful private beach and close to shops and restaurants.
Dining
5.0
Dining options were just okay; while there were some tasty dishes like ceviche, I found the absence of fresh vegetables a bit disappointing.
Facilities
7.0
The resort's facilities were satisfactory, but I felt that the remodeling of the buffet dining area limited our options during our stay.
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Check-in
21Oct2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room